Common Postpartum/ Nanny questions

What qualifies for overnight care (Postpartum Doula)?

Our overnight care is offered a minimum of 8 hours. Any shift that ranges from 8-12 hours crossing from one night to the next day is considered/qualified for overnight care. Usually these hours don’t schedule past 11pm or go past 7am .

What qualifies for day time care (Day nanny)?

Our day shift care is offered a minimum of 6 hours. Usually these hours don’t go past 7pm or start till 6am.

Does the price differ with multiple children?

Yes. We go based off of experience, education, and the workload you are expecting from your nanny. It is only fair.

Is our scope of practice in the medical field?

Although some of our providers are licensed RN’s or have worked in hospital settings (NCS, Doulas) our scope of practice is not the medical field and we steer far away from that. We are trained to support, ground, counsel, educate, and help establish. We are to never diagnose nor give medical advice.

Common doula questions

Can I buy more prenatal hours after my Doula birth care?

Yes you can! In fact you can split them the fit your needs. Our day time hours are offered a minimum of 4 hours and our evening shifts are offered a minimum of 6 hours.

What makes me eligible for a refund for my birth doula & postpartum doula care?

Please know we care and are very understanding. Our providers are well experienced and equipped for certain circumstances & are able to support and help you get through any difficult situation.

• 120 days notice of cancellation from your expected due date a 50% refund will be given. (Please note we will ask for documentation if necessary). Our doulas & our team plan a lot of things around your birth. A lot of effort goes into your care.

• Still birth. We understand the tragic event and we still encourage you to allow our doulas to still help you go through this process. Certain terms will apply in this circumstance. Please call for more clarification & information on this. If you scheduled any postpartum care outside of this it will not be refundable. Please note the non - refundable deposit is not refundable either.

• Miscarriage from 14 wks of pregnancy if no prenatal visits have taken place with your doula.

Non- refundable:

• In event of planned or unplanned c-section

• Not giving your doula notice or time (call/text) to be there for your delivery.

• In the event a back up is needed or provided.

• Cancelations not within the 120 due date mark.

Sleep consultant

We recognize and respect that each and every family and child is different. We aren’t here to force or pressure you into buying a sleep method that we swear by. Every child is different, there are a lot of moving factors in a child’s development. So we promise to help you implement and come up with a plan that best suits YOU and your little one’s needs. We ask that you try a method for 2 weeks max before we implement and introduce a new method for your child to learn. We ask that you also implement the method correctly being given to you and if you have support asking you we ask you respect the line of work and method trying to implement, if you have any concerns with your method please contact the office.

How long is sleep training?

We require a minimum of 14 days.

What if sleep training is unsuccessful after 2 weeks?

All of our sleep training packages offer a re-evaluement plan that allows room for improvement, changes, and adjustment cost-free.